An Open Message to Story Surprise Customers and Fans;
First we would like to thanks you for all of your support. We launched our service about two months ago and experienced and immediate and overwhelming response. The feedback we got was very positive and it was clear to us that we had hit a nerve with our mission of supporting literacy by making high quality children’s books affordable for everyone.
After two months of service we have concluded that in order to keep up with the demand we are going to need to bring in more inventory and gear up to support more customers than we had originally anticipated.
To give us some time to get this in place we are going to pause selling and shipping books for the time being with the goal of resuming our service in very near future.
If you have paid us any money, or signed up for our service with a promotional offer, we will refund you in full, and any books we sent you are yours to keep and enjoy for free. No more books will be sent and no further charges will be applied to your account. You will see the refund applied to your credit card no later than 3-31-2016 date.
We hope to leave you with a positive impression of StorySurprise so that you will rejoin us when we resume operations. If you have not yet used StorySurprise and are interested in trying our service when we relaunch, please click here to leave us your name and email address and we will contact you with a special offer at that time.
Thanks you again and we will see you soon!